Mercedes recalls more than 1 million vehicles due to emergency call location error
The eCall system on affected vehicles may give an incorrect location for a vehicle after an accident
Mercedes-Benz USA is recalling 1.29 million vehicles due to a failure in your eCall software Correct location of the vehicle to emergency services after an accident, Car and Driver reported.
The recall covers vehicles sold from model years 2016 to 2021 and includes CLA Class, GLA Class, GLE-Class, GLS-Class, SLC-Class, A-Class Vehicles Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class, according to the National Traffic Highway Safety Administration.
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The automaker said it was not aware of any cases of property damage or personal injury resulting from the problem and plans to provide an update of free software to be installed over the air or at dealerships. The recall will begin on April 6.
Merced Es-Benz said that “a temporary collapse of the communication module power supply caused by a crash could cause the position of the vehicle during a possible emergency call to be incorrect.”
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However, “other functions of the automatic and manual emergency call function remain fully operational,” the company added.
Reuters reported that in 2019, Mercedes-Benz in Europe investigated an incident where the automatic eCall system provided an incorrect position. for your vehicle.
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The company found other situations in which an incorrect position of the vehicle was transmitted.
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